FDIS change to new SFA contracts: how you may be affected between now and 10th April

​The changeover to new SFA contracts on 1 April will temporarily impact some housing services while new teams are set up. 

This includes routine maintenance and repairs, move in and move out procedures, complaints and furniture requests. Emergency and urgent repairs will not be affected. Normal services will resume from 10th April. For more info: Service Family Accommodation - GOV.UK (www.gov.uk)

​From 26 March – 10 April 2022 inclusive, no new appointments will be raised by Amey under the NHP contract or Pinnacle under the FDIS Contract for routine repairs or maintenance – only calls for Emergency and Urgent repair and maintenance issues will be taken. 

This is to allow time for key transition activities including staff induction, the issue of new kit/clothing/vehicles, training and embedding new systems while ensuring that Emergency and Urgent repairs are attended to promptly. 

If families are concerned about a repair though and are not sure of it is urgent or routine then please do contact Amey before 31 March or Pinnacle after. The teams will then advise on the next course of action.​​

AFC New Programmes

The Armed Forces Covenant Fund Trust is delighted to announce three new funding programmes which will open in Spring and Summer 2022.

All the three programmes have a focus on providing targeted support for veterans, Armed Forces families and serving personnel. This can be for new and additional support; or could build on work that organisations have already done.

Pinnacle: Service Families - How to Get In Touch