DIO Service Delivery (SD) aims to procure properties that have good energy efficiency ratings or improve the energy efficiency of our own properties in the last few years; including installing energy efficient boilers, improving loft insulation and adding insulated exterior cladding.
ENERGY SUPPLY
DIO SD will pay the utility bills for your SFA. You will be charged the equivalent UK rate for the type of property that you require.
The Fuel and Light and XY schemes are designed to reward you for energy efficiency but ensure that any excessive use is paid back to the MOD.
If your property is supplied by Oil or LPG using local tanks then please ensure that you arrange for supplies to be topped up through your local repair helpdesk.
However, you can still do a lot yourself to save energy. Follow these simple tips to ensure you aren’t wasting energy - and more importantly money.
Should I leave the heating on all day in cold weather?
In cold weather you should always leave your heating on with the thermostat set at least to 15°C, or equivalent, to avoid extremes of temperature and ensure your home is fully protected and not adversely affected from the cold over the winter period – this applies even if you are away. You can then turn the heat up as and when required for comfort.
Think energy saving
- Look out for information about energy efficiency when buying new appliances and technology – and make that part of the decision-making process.
- Replace light bulbs with energy efficient ones.
- Encourage everyone in the house to be aware of energy consumption – including any children. They may respond to incentives or if saving energy is fun.
Ensure that you use appropriate cleaning products for SSFA connected to septic tanks. Please see location specific advice.
Condensation is the water produced when warm moist air or steam meets a cold surface such as windows, walls or floors. Householders may think they have leaking windows or damp, but condensation can often be a problem in new/refurbished houses – with draught free windows and efficient central heating.
To control condensation and associated mould, sources of water vapour need to be reduced to a minimum, whilst establishing the right balance between heating and ventilation. There is a lot you can do to reduce the effects of condensation in your home, but if you believe the cause is due to a maintenance issue, such as a damaged roof or guttering, please call your maintenance Helpdesk.
Dealing with condensation and mould
If this happens, you should take immediate action to prevent further problems:
- Always mop up condensation (such as on windowsills) as soon as you notice it.
- Carefully wash off any mould that appears on walls and ceilings, using a domestic 'Mould and Mildew Remover' - in accordance with the manufacturer’s instructions. Pay particular attention to walls behind furniture and sofas – and allow to dry.
- Brush off any mould that appears on clothes or furnishings, and air thoroughly.
If you have applied all this advice, and you continue to have problems, please call your relevant maintenance Helpdesk for guidance.
Extremes of winter weather, and the flooding which can follow, can create a real mess in a property - and structural damage. The families affected can also lose valuable possessions and personal items, as well as having to cope with the inconvenience and stress of dealing with the situation. In addition, as outlined in your licence to occupy - if your actions or inaction are found to have caused the issue, you could be liable for some of the repairs.
Whether you are home or if you’re going away, you are responsible for ensuring that your Service Family Accommodation (SFA) is protected from cold weather. So, follow our tips to save yourself the hassle and heartache of dealing with a flood or other cold weather damage.
PREPARE, PREVENT AND PROTECT
In summary:
- Make sure you are prepared for winter by reporting issues with your heating or the fabric of your home to your maintenance Helpdesk - before the cold weather sets in.
- Take action to prevent problems, such as leaving your heating on all around your home and allowing heat to circulate.
- Actively protect your home and possessions – especially if you are going away.