Tuesday, May 23, 2023

Landlord Gas Safety Inspections (LGSIs) in Service Family Accommodation (SFA) UK Only

DIO and its suppliers are undertaking an important programme of works to carry out Landlord Gas Safety Inspections (LGSIs) across the SFA estate. This programme of works will commence on 22 May 2023 and is scheduled to complete by the end of June 2023.

You will be notified via letter if you are impacted. For families with short notice appointments during the week commencing 22 May 2023, you may also receive a telephone call and email from the suppliers.


It is vital that VIVO/Amey and their sub-contractors are allowed access to your home to carry out these inspections to ensure your family and neighbours remain safe. 

The Chain of Command across all three Services is supporting this programme and has agreed for Service personnel to make their SFA their place of duty on the day of appointment except where they are on essential duty elsewhere. DIO staff and unit staff have worked together to ensure that visits are planned around unit commitments wherever possible.

Families normally receive a one-hour slot for LGSI appointments. However, this has been temporarily paused for this important programme and an engineer will attend your home between the hours of 08:00 AM and 8:00 PM. We understand this may inconvenience some families and we are sorry for this, but we need to maximise engineers' time in your area to allow them to visit as many homes as possible throughout the day to complete the LGSIs. 
LGSIs are required by law for all occupied rented homes and LGSI certificates need to be renewed every 12 months. It is vital that the engineer can access your home to conduct this mandatory safety inspection, providing access for this important safety visit is one of the terms of your licence.

For updates on Service Family Accommodation, please go to Service Family Accommodation - GOV.UK (www.gov.uk) where you can subscribe for update notifications.