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Thursday, February 2, 2023

Service Family Accommodation (SFA) Update

Update on performance of Accommodation Contracts

For updates on the action DIO is taking to improve the performance of the accommodation contracts, please go to Service Family Accommodation - GOV.UK (www.gov.uk) where you can subscribe for update notifications, or join the Service Family Accommodation group on Defence Connect.

‘Families First’ newsletter introduced

DIO has introduced a new SFA newsletter, Families First, to provide families with important information about their homes.

Families First includes updates on the measures DIO and its suppliers are taking to address contract performance and where DIO is investing money to improve the accommodation estate.

The newsletter will initially be published bi-weekly and hosted on gov.uk and Defence Connect.

SFA Defence Connect group launched

DIO has created a dedicated SFA group on Defence Connect to provide Service personnel with a platform to find useful information about their homes, engage with DIO, and ask & answer questions on all things accommodation.

The main features of the group include:

• Community support which lists answers to frequently asked questions, and a place for Service personnel to ask their own questions and start new discussions.

• Latest updates and news including the new SFA newsletter

• Accommodation policy such as Defence-wide accommodation Joint Service Publications (JSPs) will be available to view and download.

• Helpful links to ensure Service personnel can find further information, support and necessary contact details quickly and easily.