Two vacancies – Wrexham
Closing date: 14 Mar 25
GFiE roles are available specifically to people who served in the Armed Forces, or be in your resettlement period and due to leave the Armed Forces within a reasonable time frame or a Military Spouse/Partner (your current partner must still be serving or was discharged within the last 12 months).
To apply, please submit a completed EOI Form (also see Guidance notes) and an up to date CV to GFIE@cabinetoffice.gov.uk
For more information on the GFiE scheme please go to: A complete guide to GFiE – Veterans, Military Partners/Spouses and Service Leavers – Life Chances – Going Forward into Employment (GFiE) (blog.gov.uk)
claims to benefit, action changes in circumstances and ensure our customers are
paid correctly and on time.
Our customers look after people with a severe disability and, therefore, can be
some of the most vulnerable members of the public. We approach each case with
understanding and empathy and delivering a good service is our number one goal.
We action our new claims in date order where possible, to be fair and consistent to
each of our new claimants.
As AO’s our job is to use the information provided on the claim form to make a
decision on the eligibility for Carers Allowance. In many instances further
information gathering is required and we always strive to obtain this information
directly from the customer, over the phone in the first instance. We aim to deal with
any changes in circumstances as quickly and efficiently as possible, to avoid any
disruption to the customer. We review our workload daily, taking responsibility for
the age profile of our outstanding work to ensure we are working in the most
efficient way possible.
We work flexibly to meet changing priorities and to ensure we are consistently
delivering a quality service.
We work closely with stakeholders and other benefit providers to make sure our
decisions and payments are accurate and on time.
To improve and progress, we can take advantage of the many opportunities that
arise within our business, by seeking opportunities to continuously improve
ourselves and our working practices. We confidently demonstrate an enthusiasm
to drive our own performance and take ownership of our personal development by
accessing the digital learning and support channels that are available.
We undertake regular training and upskilling to ensure we are aware of all DWP
Policies and Procedures that are relevant to our role, including adhering to
Standards of Behaviour.