A cold weather alert has been issued for parts of the UK next week, with colder temperatures expected and the potential for snow.
DIO and our suppliers have provisions in place to ensure we are prepared to provide the right level of support for families.
There are also steps families can take if they are experiencing issues with their boiler or heating during the colder weather. Please check out Pinnacle's boiler and heating guide for more information.
If families are still having problems with their boiler or heating system, please contact Pinnacle National Call Centre on 0800 031 8628